Pharmacy Technician - Pharmacy Service Representative Specialty - CVS Health (California)
**Job Description**
As a Pharmacy Technician I -Pharmacy Service Representative in the Specialty Mail Order Pharmacy, you will provide telephone support to patients receiving life sustainingspecialty drug therapy. The Pharmacy Technician I is essential to ensuring our patients receive the correct medication, as you directly affect the lives of others. The Pharmacy Technician Iposition is responsible for the overall coordination and processing of new patient medication orders and reorders, which includes verifying and re-verifying benefits. You will also help our patients with translating and entering in new or refill prescriptions into the pharmacy information system, communicating and collecting copay amounts, obtaining authorizations, and working with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues. As part of the Specialty Mail Order team, you will play a crucial role in helping others on the path to better health and your work will be directly affect the lives of others.Additional responsibilities of the Pharmacy Technician I -Pharmacy Service Representative(PSR)include: -Use your superb communication skills to contact doctor’s offices and insurance companies to ensure in the accuracy our patient's specialty medication orders-Translate prescriptions and utilize your sig code knowledge-Excellentdata entry skills will aid in your success-Processing of specialty medications in a timely manner-Ensure all financial and clinical expectations are being met prior to fulfillmentCPhT, PTCB, Pharmacy Technician, Mail Order, CVS, Mail, Specialty, Customer Service, Call Center, Pharmacy Service Representative
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\#pharmtechtalent
**Required Qualifications**
-Valid CA pharmacy technician license.
**Preferred Qualifications**
-Previous customer service experience
-Basic computer and typing skills
-Prior telephone experience
-Previous reimbursement experience, requesting prior authorizations and to include insurance verification.
-Ability to work in a fast paced environment
-National Pharmacy Technician Certification
**Education**
High School Diploma or GED required
**Business Overview**
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel at mailto:Advice&Counsel@cvshealth.com
CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/
