Associate - Sales Operations - Moody's Investors Service - San Jose, CA
An individual contributor responsible for internal and customer facing support related to the Know Your Customer (KYC) process, revenue recognition, regulations, projects and other onboarding items which are core knowledge areas for future career growth. Focuses mainly on the KYC activities at the start of the customer onboarding process and client acceptance procedures, at Manager’s direction, may also work on other onboarding activities after handover to the Ratings team. Under the supervision of the Manager Sales Operations, works with internal Control functions to review and assess new and existing customers based on Anti-money Laundering (AML) regulations and KYC procedures. Also identifies and resolves issues causing unbilled and aged Accounts Receivable, produces reports to improve line of sight by the Sales function to issuer related issues and participates in projects focused on regulatory compliance and process improvement.
Purpose of role:
Measured on: Timely completion of KYC cases, compliance with KYC procedures and performance on other relevant Sales Operations tasks
Key Responsibilities:
Job Req ID
13995BR
City
San Jose
Regular/Temporary
Regular
Entity
Moody's Investors Service (MIS)
Line of Business
MIS Commercial Group (COMMERCIAL)
Qualifications
Qualifications:
Good knowledge of capital markets and countries within LATAM region Relevant KYC/AML experience in the financial industry will be highly advantageous Well-developed IT skills including advanced Microsoft Office applications, PowerPoint and Advanced Excel Good knowledge of general information systems Excellent attention to detail Problem-solving, ability to be presented with issues/problems and be able to resolve and suggest solutions, and to escalate where appropriate. Strong written and verbal communication skills Ability to understand ratings, legal and compliance matters Ability to develop negotiation skills Ability to be flexible, work under tight deadlines, organize and prioritize work and deliver results quickly. Good interpersonal skills and the ability to build strong professional relationships at all levels Highly organised and efficient, with ability to multi-task Ability to report and work in multi-cultural team spread in various locations Highly motivated team player, self-starter and able to work independently without the need for close supervision.Academic Qualifications / Work Experience
Department/Team
The selected candidate will be a part of the wider regional Commercial group , and work closely with colleagues located in other Americas offices. The Commercial department is responsible for developing commercial relationships with rating clients across countries in Americas, covering financial institutions, corporates, sovereigns and sub-sovereigns; as well as all classes of structured finance transactions.
Job Category
Credit Analysis & Research
Job Sub Category
Research
Experience Level
Experienced Hire
Working at Moody's
Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $4.2 billion in 2017, employs approximately 11,900 people worldwide and maintains a presence in 41 countries. Further information is available at www.moodys.com.
MIS Culture of Excellence
At MIS, our workplace culture supports our mission to be the Agency of Choice for our customers, employees and future employees. Our Culture focuses on Excellence and embodies behavioral qualities such as Integrity, Responsiveness, Collaboration, Respect and Passion. Our people are our core asset and we look beyond outcomes to ensure that behaviors and interactions matter.
EEO Policy
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Securities Trading Policy (STP)
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
