Patient Account Representative - Billing - Community Hospital of the Monterey Peninsula - Monterey, CA
The Billing Representative reports to the Billing Supervisor. The Billing Representative actively works the collection and management of healthcare receivables. Duties include billing, contacting hospital departments, insurance companies and patients when necessary, by correspondence and telephone, to discuss and secure information to ensure clean claims are billed. Must exercise tact and sound judgment in obtaining cooperation rather than confrontation. Other duties apply as assigned by a supervisor or manager.
Experience:
Proven ability to quickly comprehend new techniques and concepts and adapt readily to change. A qualified candidate must demonstrate the following skills and abilities: effective verbal and written communication skills; ability to read, comprehend and follow written and verbal instructions; experience with computers and working knowledge of standard office equipment; experience in patient accounting; knowledge of billing, follow-up, registration, reimbursement, medical terminology, and managed care; demonstrated abilities in problem-solving, organization, interpersonal communication; demonstrated ability to maintain positive professional demeanor in a demanding environment with potential for conflict; and working knowledge of relevant federal and state regulations. Well groomed in appearance.
Preferences:
Experience with and working knowledge of computer-based accounts receivable/payable systems; experience with Microsoft Word and Excel.
Education:
High school diploma or G.E.D. required; relevant course work above and beyond high school is preferred.
Equal Opportunity Employer
