Associate – Commercial Operations Support - Moody's Investors Service - San Jose, CA

Associate – Commercial Operations Support - Moody's Investors Service - San Jose, CA
Apply to jobs now hiring in California today!The Role
MIS is undertaking a Transformation Program to expand the capability and effectiveness of its commercial group to better serve its customers and maximize revenues. Reporting to the Manager - Commercial Operations, the associate in this role will be responsible for providing user related support and preparing management reports. This individual will also play a key role in ensuring data quality and integrity within Salesforce.
Purpose of role:Provide support to Global Head of Commercial Group to improve sales performance through better reporting, metrics and controls Support the global Commercial Group by providing user support Responsible for managing marketing campaigns through use of outreach automated tools Manage sales data by performing integration data reconciliation, establishing control checks and routinely performing data quality reviews Support global Commercial Group on ad hoc projects and research
Measured on: Successful implementation of specific initiatives and increase in operational effectiveness.

Key Responsibilities:

Support the global Commercial Operations team by providing user support for all systems in the Commercial ecosystem

Assist with Salesforce and Content Management configuration items alongside MIT

Work on marketing, meeting and seminar campaigns, meetings & seminars management through use of outreach automation tools, i.e. Marketo

Perform data entry in Salesforce and Content Management to assist Relationship Management users

Prepare and update reports & dashboards as required using Content Management, Salesforce and Business Intelligence tools

Manage repository of training user guides and documents

Manage sales data by performing integration data reconciliation, establishing control checks and routinely performing data quality reviews

Assist in implementation of specific initiatives (special/ad-hoc projects) to increase operational effectiveness

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