Customer Service Field Associate (4am -8am) - Advatix, Inc. (California)

Customer Service Field Associate/Field Operations Associate

The Field Operations Associate or Stockers/Merchandisers are the representatives. They are responsible for the effective functioning of their operation within the guidelines established by the client?s organization. They are further responsible to provide the highest professional standards possible. They are given the authority necessary to accomplish these objectives. You will play an essential role in inventory management, ordering, quality control, client experience, and presentation of organic snacks and beverages and assist with catering if applicable at the location(s) assigned. In this position, you are responsible for managing the execution of setting up the MK/Breakroom services as outlines within the hours of operation requested by the client. Guest, client satisfaction, and safety are of the highest priority for the operation. All local and federal employment laws are to be adhered to.

Key Result Areas

+ Maintain clean and organized client kitchens

+ Quality Assurance/control inspection of products including but not limited to: dry goods, beverages, perishable produce, coffee, dairy and more

+ Follow all set standard operating procedures as directed

+ Follow all Human Resource directives as outlined in the employee manual

+ Adhere to all local mandated and company food safety procedures and complete all safety training and assessments as outlined

Skills / Qualifications:

+ Positive, Team oriented attitude

+ Detail-oriented, reliable, organized, forward thinking, proactive, and approachable

+ Open to learning new systems and standards as introduced by the clients

+ Able to follow directions as outlined by your supervisor in an attentive and welcoming manor

+ Comfortable learning new tasks or using new tools and providing feedback

+ Able to establish effective communication channels with customers internally and externally

+ Provide constructive feedback on the overall success or improvements of the operation

+ Follows and adheres to all set policies/ standards/ procedures

+ Manages/ Utilizes the software app in its entirety, no shortcuts

+ Inputs initial forecasted ordering needs

+ Complete ToDo Checklists chronologically by sets of tasks and on time

+ Takes Before & After Photos chronologically

+ Checks in & out of sites/ Job roles if applicable

+ Solutions Desk use & reporting

+ Problem reporting & resolution

+ Customer Service Internal & External & Communication

+ The face of the company & create strong representation of the organization

+ Knows and is familiar with products, allergens & ingredients

+ Positive & Respectful Attitude

+ Gathers customer feedback

+ Builds customer/ client rapport

+ Participates in Team meeting

+ 10/5 Rule *10 feet away, greet with smile, 5 feet away greet with smile and hello

+ Ensures availability for Field Operations Associate/Field Operations Lead 1:1s, and all hands meeting

+ Effective & timely communication utilizing Slack, shift note updates

+ Product

+ Quality Check ?QC? Dates, Freshness, Quality

+ Stocks & Restocking of Product

+ FIFO food rotation process

+ Communicates par level change needs to the manager

+ Communicates product add-ons to the manager

+ Communicate to Manager regarding any out-of-stock items

+ Sanitation & Safety

+ Organizes & Maintains Backstock areas

+ Cleaning of all service areas and equipment using only Garten approved chemicals and cleaning products

+ Documents and reports safety concerns & opportunities to Manager

+ Utilize all required "PPE" (personal protective equipment)

+ Troubleshooting equipment repairs/ malfunctions

+ Reports & Follow up on equipment repair

+ QC of all Equipment in MK

+ Follow up on service ticket requests

+ Lead Role -Based on Site/ Market

+ Keeps team on track

+ Orchestrates team movement to other sites

+ Ensures deadlines are met

+ Communicates out of stock & substitutions to the manager

+ Reviews initial order from the HAs, give feedback/make adjustments where needed and push orders through

Working Conditions:

+ Must be flexible with schedule able to work early, late, overnight and weekends based on business needs and client asks/ expectations

+ Must be able to travel to different client and office sites as necessary

+ Ability to frequently lift up to 30+ lbs.

+ Must be able to walk up and down the stairs at client sites and potential for prolonged standing, walking, squatting and/or bending

XPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.



* This article was originally published here

Job Listing

Show more

Popular posts from this blog

Product Manager - Facebook (California)

Intro: Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started. Summary: Facebook Product Managers work with cross-functional teams of engineers, designers, data scientists and researchers to build products. We are looking for extremely entrepreneurial Product Managers who value moving quickly. This job description represents di
Read more

Senior Assessment Specialist - English Language Arts - Pearson (California)

Senior Assessment Specialist — English Language Arts - ( 2107371 ) Description We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. Responsibilities: Development and review of English Language Arts items for large-scale assessments; evaluation of passages for use in large-scale assessments; interpretation of blueprints, and the construction of operational and field tests. + Involvement in standards interpretation, application of best practices in item and test development, facilitation of committees, and alignment determinations. + Position requires skills in grammar, editing, and communications with internal and external customers. + Facilitate, maintain and oversee content development in English Language Arts, Re
Read more

Food Service Foreman - Army & Air Force Exchange Service (California)

## Job Description **Food Service Foreman:** **Job Description** As a Food Service Foreman, you will lead a team of passionate and knowledgeable Food Service Workers who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on department and store sales goals as well as customer engagement. You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors. You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 4
Read more

Retail Security Officer - $500 sign on bonus - Allied Universal (California)

At **Allied Universal®** , we continue to build an inclusive, **Be Phenomenal®** culture that encourages, supports, and celebrates a diverse workplace. It fuels our innovation and connects us closer to our customers and the communities in which we serve. Allied Universal offers so much more than just a job. We offer careers. We take great pride in our promote-from-within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions! Start your phenomenal career with Allied Universal® today! Allied Universal has security jobs and are seeking to fill the position of a **Retail Security Officer** . For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, sick pay (in states where required), emplo
Read more

Studio Attendant / Housekeeping - Solage Calistoga (California)

Image
Studio Attendant / Housekeeping - Solage Calistoga (California) Apply to jobs now hiring in California today! Join Our Amazing Housekeeping Team! Position Overview: Will provide guest service and clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance issues and handling guest requests and complaints.  Position Qualifications: Must be able to clean rooms for 4 hours plus. Must be able to stand for hours and lift 20lbs. Cleaning experience is necessary. Attention to detail and be able to follow high standards.  Basic Qualifications: High school or equivalent education required. Positive attitude. Must be able to walk or stand for long periods of time and lift up to 50 pounds. Related hospitality experience is preferred but we will train the right candidate. Candidate must have flexible work schedule as well and work holidays. Must meet the minimum age requirements to work in an alcohol and food serv
Read more