Vendor Relations Lead - Deloitte (California)
Vendor Management Lead
About Deloitte Consulting’s Innovation and Platform
Deloitte Consulting’s Innovation and Platform (I&P) practice is an organization within Deloitte Consulting whose goal is to build an environment and culture of continuous innovation to drive profitable revenue through the identification and incubation of breakthrough ideas in IP assets-based businesses and markets.
Deloitte's commitment to innovation inspires our clients to new possibilities. From innovation labs to fresh new products and services, we deliver value at every turn. Working with clients, we explore new approaches to critical business issues. Our assets-based consulting agenda is designed to deliver tangible results in the near-term and sustainable competitive advantage for years to come.
Work you’ll do
The Vendor Management Lead position will be the main support for all of Innovation & Platforms and will provide services for the vendor business relationship with OGC, Procurement, QRM/Risk and Cyber Security including all vendor agreements.
+ Lead the implementation of operational strategies and policies to forecast needs, develop service level agreements and provide operational oversight
+ Lead the negotiation process by having knowledge of vendor historical data and events, potential issues, strengths and weaknesses, financial impact of proposed deal, and summary of balance of trade and contract terms; (Very experienced in contract negotiations)
+ Meet with vendors to obtain and/or negotiate service information such as price, availability and delivery schedule;
+ Manage vendor relationships and assist in building effective partnerships and performance, to include recommendations for on-time delivery, quality issues, pricing discrepancies, process management and improvement and creating an effective model of supply chain management;
+ Oversee any defective or unacceptable service issues with clients and escalate issues to the appropriate person or team.
+ Resolve problems, complete audits and implement procedural changes in efforts to streamline processes that may enhance efficiency in process
+ Implement operational strategies and policies to forecast needs, develop service level agreements and operational oversight; (Must have good experience creating/developing contracts and agreements)
+ Review defective or unacceptable services with users, vendors and others to determine cause of problem and take corrective and preventative action;
+ Maintain databases, record all contracts and deliverables such items as services purchased, cost, delivery, service quality, performance and implement KPIs
+ Be the liaison between staff in Finance, Operations, Product and IT Support on service deliveries, invoice discrepancies, and spend.
+ Manage and budget hosting costs and 3 rd party software costs;
+ Manage and track team projects from initiation through implementation;
The Team
The Vendor Management Lead will be solely responsible in this position and will report to the Cloud Operations Lead.
Category: Management Consulting
About Deloitte
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
* This article was originally published here