Content Design & Social Outreach Co-op: - IBM (California)

Introduction

Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities

START DATES FOR THIS CO-OP ARE IN FEBRUARY 2021. THE CO-OP WILL RUN 6-12 MONTHS

CANDIDATES APPLYING MUST BE ENROLLED IN AN UNDERGRAD OR GRADUATE DEGREE PROGRAM IN ORDER TO BE ELIGIBLE

Content designers create and communicate meaning throughout product or service experiences for users and customers. They primarily do this through researching the subject(s), writing, curating, and editing content for accuracy, clarity, and usability. They help people understand the value of IBM solutions and guide users with messaging that helps them achieve their goals across the product experience. They also localize content for specific audiences and markets.

+ Will participate in design outreach mission

+ Engage in creating meaningful social media content

+ Streamline our digital engagement

These are office-based positions in IBM locations including:

TX - Austin

CA- San Jose

Required Technical and Professional Expertise

Modeling and formatting content into viable, feasible, and desirable solutions

Researching and studying the subject and context to inform content

Writing, curating, and editing content for accuracy, clarity, and usability

Simplifying complex content for users

Creating content that drives user actions

Demonstrates ability to evaluate and design for the interactions between language and design elements to construct a logical, compelling narrative throughout user/client journey

Defining and applying consistent voice and tone throughout content journey

Defining content goals and journeys based on user or customer goals

Preferred Technical and Professional Expertise

Foundational understanding of UX design

Experience with conducting primary and secondary research

Excellent collaboration skills with a persistent curiosity

Experience with research tools (e.g. UserZoom, survey tooling, Usertesting.com, Optimal Workshop, etc.)

Degree in Psychology, Human Factors, Human Computer Interaction, Anthropology, Sociology, Behavioral Economics, or related field

About Business Unit

IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

IBM intends this job to be performed entirely outside of Colorado.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



* This article was originally published here

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