Housekeeping Coordinator - Fairmont Miramar Hotel & Bungalows - Santa Monica, CA
Housekeeping Coordinator
Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Housekeeping Coordinator your attention to detail will show that the Housekeeping team is committed to providing luxury Guest experiences.
Hotel Overview: Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade - famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.
Summary of Responsibilities:
Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service Regularly answer phones and ensure standards are followed Handle Guest concerns/requests and react quickly, logging and notifying the proper areas Ensure Room Attendants are informed daily of their section Ensure interdepartmental communication is met when required Follow departmental policies and procedures Report necessary maintenance items Follow all safety and sanitation policies Other duties as assignedQualifications:
Previous experience is an asset, preferrably in luxury hotelProficient in English (verbal & written) essential
Spanish Bilengual a plus
Experience with Hotel Property Management System- OPERA desirable
Proactive with a meticulous eye for detail
Able to convey information and ideas clearly
Ability to evaluate and select among alternative courses of action quickly and accurately
Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and GuestMust be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness
Physical Aspects of Position (include but are not limited to):
Standing and walking throughout shift Lifting and carrying up to 30 lbs Kneeling, pushing, pulling, lifting Ascending or descending ladders, stairs and rampsVisa Requirements: Must have proof of eligibility to work in the United States of America.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity.
Our Sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. An exciting future awaits!
Fairmont Miramar Hotel & Bungalows is proud to be an Equal Opportunity Employer
EOE/M/F/DV