Academic Medical Advisor - Kaplan - Pasadena, CA
Impact & Scope
The PT Medical Advisor is the first point of contact for Kaplan students and is responsible for advising, counseling, and servicing students both in person and over the phone. The PT Medical Advisor will also contribute to the growth of Kaplan’s business through consultative sales with prospective students.
Business Development & Strategy
Responsible for supporting the service operations in a center by assisting with facilities management, student service, accounting, materials inventory, and potentially DSO responsibilities.
Knowledge, Skills & Abilities
• Provide enthusiastic, hands-on customer service to our students
Educate and advise students on all issues related to testing Contribute to growth of center business through consultative sales with prospective students Assist in the administration of Kaplan classes (track attendance for I-20 students, collect enrollment agreements) using Kaplan specific computer applications• Straighten facilities, classrooms and equipment. • Order office supplies
Perform various administrative functions Distribute training library materialsMeasurements (including, but not limited to)
Med NPS scoresRequirements
Medical Degree (MD) Customer Service Experience Ability to work flexible schedule