Clerical Coordinator Mother Baby - Hoag Memorial Hospital Presbyterian - Newport Beach, CA

The Clerical Coordinator will maintain clerical organization within the unit and creating a Patient Centered Care environment using the Own It Declarations. The Clerical Coordinator monitors electronic orders for STAT, asap orders, verified orders and provides follow-up, notifications as needed.

Essential Functions:
• Ensures order entry is accurately and timely, including maintenance of all reports, chart forms, instructions in patient charts.
• Processes orders for tests, procedures and special requests accurately during downtime procedures.
• Ensures accurate and timely completion of forms to expedite patient care.
• Maintains and updates pertinent patient information on computer systems, kardex, communication venues and with appropriate departments in a timely manner.
• Organizes and incorporates multiple tasks and skills with a high level of accuracy and efficiency.
• Routinely checks and orders supplies, following-up to ensure stock is available to meet the needs of the unit and informing appropriate personnel if items are unattainable.
• Monitors electronic orders, processes orders (faxing, order entry), expedites STAT orders and notifies nurse.
• Answers all incoming phone calls.
• Greets All Patient Visitors.
• Directs ancillary staff that arrive on the unit for patient pick up.
• “
Go-To” Resource for all physicians, NP’s, PA’s and RN’s.
• Complete shift inventory of all ECG transceivers/tele-boxes.
• ?
Complete Census sheet each night at Midnight
• Tailors communication style to meet the needs of the population served (adult through geriatric patient).
• Answers the telephone/call light promptly and courteously, relaying messages in a timely manner to the appropriate care giver.
• Helps coordinate unit activities during an emergency situation and follows protocol.?
• Cooperates with other members of the patient care team. Consistently communicates and collaborates with the patient care team for patient needs, location and any issues, prioritizing the needs.
• Notifies nurses in a timely manner of patients going off unit, assures that appropriate forms are prepared and in the chart and obtains appropriate diagnostic data for patient records.
• Notifies nurses when physicians are making rounds on the unit.
• Ensures appropriate follow-up and resolution of computer equipment used for clinical documentation.
• Ensures appropriate follow-up and resolution of issues and care.
• Performs other duties as assigned.