Administrative Coordinator - Anaheim, CA - Wyndham Vacation Ownership - Anaheim, CA
Job Responsibilities
Accurate input of tour/premium information into CRS
Greeting, qualification, distribution and gifting of all guests
Referral generation
Accurate validation of guest information - to include tour/premium information
Answer phones and guests questions in a professional manner
Responsible for determining and prioritizing requirements, inventory levels and manage according to needs, within budget restraints
A working knowledge of these processes is preferred Working knowledge and demonstrated intermediate skill level and experience using any combination of the following software: Microsoft Office including Word, Excel, PowerPoint; MS Publisher or other graphic software packages; Avery software, etc.
Minimum Qualifications
High School diploma or equivalent and two year general office and supervisory experience. College degree preferred.
Communication and organizational skills
Ability to be detailed and thorough, multi-tasked and work as a team player
Ability to oversee the day-to-day operations of the group to ensure a smooth workflow while performing similar duties and tasks as the group.
Ability to provide general guidance to others and train lower level employees.
Knowledge of CRS, FOCUS, MAINFRAME, basic computer and typing skills.
Organizational skills a must.
Customer Service experience.
Track record of strong work ethics and integrity with a sincere desire to make a difference.
Experience is timeshare, vacation ownership, hotel, hospitality a plus.