Patient Access Representative - Aerotek (California)
Job Description:
+ Answering 100 – 150 calls per day on a multi-phone line
+ Utilize protocol for patient lookup to identify patients accurately
+ Schedule appointments per company guidelines
+ Pre-register patients
+ Transfer calls
+ Insurance verification
+ Report on any customer concerns
+ Answering questions and providing customer service to patients
+ Obtaining/updating patient charts with registration and eligibility documentation
+ Making outbound calls to confirm and obtain pre-registration information
More information/Work Environment:
+ State of the art technology and excellent training program with 3 training rooms
+ 50,000 square foot administration building
+ Hands on learning and independent work stations
+ Full break café with access to variety of food preferences
+ First day of work will be onboarding followed by two weeks of in class training learning Athena, UHC EMR system
+ After training you will be transferred to the floor and the nesting area so you have assistance and direction through your first few weeks on the floor
About Aerotek:
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
* This article was originally published here