RUBA Troop Store - Roving Store Worker (Mixed) - Army & Air Force Exchange Service (California)

## Job Description

_Rotational Units Bivouac Area (RUBA), located on South Loop Road, Fort Irwin, CA._

_Military Units come to Fort Irwin on a rotation schedule. This location serves as the Army’s premier training center. Approximately 4,000-5,000 soldiers from other installations rotate through RUBA each month, and our facilities are extremely busy during these “up time” periods._

As a “Roving Store Worker” at the RUBA Troop Store, you will perform duties as both Cashier and Stocker/ Laborer as directed by management. As a cashier, you will assist customers in finding what they are looking for and ensure the RUBA Troop Store is always stocked with the products customers want. You will know which products will meet customer's needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor. As a Stocker / Laborer, you are responsible for efficiently unloading, moving and stocking merchandise which ranges across a wide variety of items. You are on the front lines of ensuring our customers have an extraordinary shopping experience – without you, there would be nothing on the shelves!

*Laborer / Stocker Expectations:*

* Follow all safety guidelines and operating procedures

* Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks

* Unload, break-out and stock merchandise with efficiency and accuracy

* Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer

*Cashier Expectations:*

* Greet every customer with eye contact and smile in your authentic way

* Acknowledge every waiting customer as soon as they arrive to the electronics area to let them know you’ll be right with them

* Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer

* Ensure customers have an extraordinary experience while shopping

* Complete transactions accurately and efficiently while engaging customers in appropriate conversation

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

* Able to lift 40 pounds

* Able to learn and adapt to current technology needs

* Able to think quickly on the spot to answer customer questions

* Able to take initiative

* Able to share brand knowledge

We offer the following benefits for this position:

* Paid Vacation & Sick Leave

* Medical & Dental insurance

* Basic Associate Life, Personal Accident & Long Term Care Insurance

* Flexible Spending Accounts

* 401K

* 7.5% shift differential for 2nd Shift

* 10% shift differential for 3rd Shift

* 25% Sunday Premium Pay

* Holiday Premium Pay (Double Pay)

* Mass Transportation Reimbursement

* Associate Transfer Program (ATP)

* Paid Military Leave

* Personal Accident Insurance

* FMLA & Administrative Leave

* Paid Parental Leave

* Employee Assistance Program (EAP)

*Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.

## Job Qualifications

EDUCATION: HIGH SCHOOL OR EQUIVALENT. CREDITABLE JOB RELATED EXPERIENCE MAY BE SUBSTITUTED FOR THE EDUCATION REQUIREMENT ON A 9 MONTH FOR 9 MONTH BASIS.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

## Additional Qualifications/Requirements

Qualified Candidates must be available to work: between the hours of 5:45 am - 11:00 pm (0545-2300) all week with rotating days off.

Must be able to work weekends and holidays. Must be able to work in a fast paced environment. Assist customers with a friendly positive attitude. Help maintain cleanliness of store. Willing to learn and work snack avenue along with other tasks given.

Additional Qualifications/Requirements:

* Excellent attention to detail

* Able to multi-task. Willing to cross-train and work in other areas of the store, as needed

* Must possess a welcoming and helpful attitude toward customers and other team members

* Excellent communication skills

* Basic computer skills

* Able to follow simple instructions and work with little supervision

*Facility Name:* IRWIN RUBA TROOP STORE

*Job Grade:* 2

*Career Area:* Hospitality and Restaurant Operations

*Supervisor:* No

*Salary Minimum:* $14.70

*Salary Maximum:* $17.15

*Number of Positions Remaining:* 1

*Job Expires:* 13-Feb-2021



* This article was originally published here

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